Tel: 01246 556 996

Email: contact@o-tokuda.co.uk

Privacy Policy

Because your privacy is important, O-Tokuda operates by these principles:

O-Tokuda only requests information from you that is directly necessary in order to perform the functions required of the O-Tokuda website, and any information relating to specific services.

Your information will never be sold by O-Tokuda, or shared beyond the services/systems used to securely store your data and deliver O-Tokuda services to you.

Any of your information provided to O-Tokuda will be freely provided by you.

If at any time you believe that O-Tokuda hasn’t adhered to these principles, please make contact and all commercially reasonable efforts will be made to determine and correct the problem promptly.

The personal data O-Tokuda collects and why it is collected

Contact forms

Any data collected via any contact/enquiry form, such as our Reservation Form, on the site is freely provided by the person filling and submitting the form. This data is stored solely for the purpose of responding to the person submitting the form, and for future recognition of the person’s history/relationship with O-Tokuda, to aid in providing a high standard of user support and maintaining a positive user experience.

Online Ordering Account

Any data collected if you save your information for quicker future online ordering is freely provided by the person filling and submitting the form. This data is stored solely for the customer’s convenience, responding to the person submitting the form, and for future recognition of the person’s history/relationship with O-Tokuda, to aid in providing a high standard of user support and maintaining a positive user experience.

Cookies

If you have your browser set to accept cookies, standard cookies (as used by most websites) will be stored by your browser. Cookies help to streamline your experience if you return to the website. No personal information or data is collected from you through the use of these cookies.

Cookies related to Comments, website accounts and user submitted content

Leaving comments or reviews on this site may or may not be possible because the decision to allow user comments can change from time to time on this site. However if/when commenting is possible, and you leave a comment on the O-Tokuda site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If/when user accounts are available on this site, and you log in to the site, O-Tokuda will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, O-Tokuda will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who O-Tokuda shares your data with

Your data is only held by O-Tokuda, and the trusted third party service providers used to deliver services.

O-Tokuda does not sell or share any of your personal data to any third party, and never will.

How long O-Tokuda retains your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so O-Tokuda can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on this website, O-Tokuda also stores the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For subscribers to any O-Tokuda mailing lists, O-Tokuda only retains your self-provided data in O-Tokuda’s mailing systems until such a time you choose to unsubscribe from particular mailing lists. If you unsubscribe from one list, O-Tokuda may still hold your information if you are subscribed to other lists, until such a time that you also unsubscribe from those lists.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data O-Tokuda holds about you, including any data you have provided to us. You can also request that O-Tokuda erases any personal data held about you. This does not include any data O-Tokuda is obliged to keep for administrative, legal, or security purposes.